Terms And Conditions
Terms & Conditions

Last Updated: 12th May 2026

These Terms & Conditions (“Terms”) govern the use of services and website access provided by Beyond Global Building Cleaning Services (“Beyond Global”, “we”, “our”, or “us”).

By accessing our website or booking services with us, you agree to comply with these Terms & Conditions.

 

  1. Company Information

Beyond Global Building Cleaning Services is an Abu Dhabi-based cleaning company providing residential and commercial cleaning services.

Legal Company Name

BEYOND GLOBAL BUILDINGS CLEANING SERVICES – L.L.C – S.P.C

Licensed Activity

Buildings Cleaning Services

Licence Number

CN-5900484

 

  1. Services

Beyond Global provides professional cleaning services which may include:

  • Residential cleaning
  • Commercial cleaning
  • Deep cleaning
  • Move-in & move-out cleaning
  • Post-construction cleaning
  • Airbnb & short-term rental cleaning
  • Recurring cleaning services

All services are subject to operational availability, scheduling, property condition, and service requirements.

 

  1. Quotations & Pricing

Any quotation provided by Beyond Global is based on the information available at the time of enquiry.

Pricing may vary depending on:

  • Property size
  • Cleaning condition
  • Service scope
  • Additional requirements
  • Access conditions
  • Time requirements

Additional charges may apply for services outside the originally agreed scope.

 

  1. Booking Confirmation

Bookings are considered confirmed once:

  • Service details are agreed
  • Scheduling is confirmed
  • Any required deposit or payment arrangements are completed where applicable

Beyond Global reserves the right to decline or reschedule bookings based on operational requirements or availability.

 

  1. Customer Responsibilities

Customers are responsible for:

  • Providing accurate booking information
  • Ensuring safe and reasonable property access
  • Informing us of special requirements or sensitive areas
  • Securing valuables or fragile items where necessary
  • Providing utilities such as water or electricity where required for service delivery

Failure to provide suitable access or conditions may affect service completion.

 

  1. Service Limitations

Beyond Global aims to provide professional cleaning support; however, certain limitations may apply.

We do not guarantee:

  • Permanent stain removal
  • Restoration of damaged surfaces
  • Repair of existing property defects
  • Results beyond reasonable cleaning expectations

Some areas or tasks may require specialist services outside standard cleaning scope.

 

  1. Scheduling & Delays

Service times are approximate and may occasionally be affected by:

  • Traffic conditions
  • Weather
  • Property access delays
  • Previous booking extensions
  • Operational circumstances

Beyond Global will make reasonable efforts to communicate significant delays where possible.

 

  1. Cancellation & Rescheduling

Customers are encouraged to provide advance notice for cancellations or scheduling changes.

Late cancellations or last-minute rescheduling may be subject to operational limitations or applicable charges depending on the booking circumstances.

Please refer to our Refund & Cancellation Policy for further details.

 

  1. Payments

Payment terms will be communicated prior to service delivery.

Beyond Global reserves the right to:

  • Request advance payment or deposits
  • Suspend services for unpaid balances
  • Refuse future bookings in cases of repeated non-payment

Accepted payment methods may vary depending on the booking arrangement.

 

  1. Liability

While reasonable care is taken during service delivery, Beyond Global shall not be held responsible for:

  • Pre-existing damage
  • Normal wear and tear
  • Improper installation or maintenance issues
  • Damage resulting from unstable or unsafe property conditions
  • Losses unrelated to cleaning activities

Any service-related concerns should be reported within a reasonable timeframe after service completion.

 

  1. Website Use

All website content is provided for general informational purposes only.

Users agree not to:

  • Misuse the website
  • Attempt unauthorised access
  • Copy or distribute website content without permission
  • Use the website for unlawful purposes

Beyond Global reserves the right to modify website content without prior notice.

 

  1. Intellectual Property

Website content including text, branding, graphics, logos, and materials are the property of Beyond Global Building Cleaning Services unless otherwise stated.

Unauthorised reproduction or use is prohibited.

 

  1. Privacy

Customer information is handled according to our Privacy Policy.

By using our services or website, you acknowledge and accept our privacy practices.

 

  1. Changes to Terms

Beyond Global Building Cleaning Services reserves the right to update these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised effective date.

 

  1. Contact Information

For questions regarding these Terms & Conditions, please contact:

Beyond Global Building Cleaning Services

m21 Musaffah, Abu Dhabi, United Arab Emirates

Email

info@beyondglobalcleaning.com

Phone

+971 55 365 7367